Santander USA

Sr. Specialist, Business Intelligence & ReportingQuick Apply

Location Boston, MA
Employment type Full-Time
Pay TBD/year

Job description

As a member of the Technology organization, you will be part of the team that serves the needs of Santander Bank, N.A., including products and services for personal, business and corporate customers.  Our people are at the heart of everything we do.   We are committed to teamwork, and we encourage collaboration and innovation to be a smart, customer-focused and solutions-oriented organization
The Technology Team supports the development, implementation and ongoing maintenance of all banking systems.  This team has the expertise and commitment to develop high-quality solutions to meet the needs of a fast-paced and complex operating environment.
Position Summary
The Sr. Specialist, Business Intelligence & Reporting is responsible for supporting the enhancements of products and services to improve business value and service quality according to business needs and industry best practices.
Responsibility Statements
  • Complies with all organizational and departmental policies and procedures.
  • Determines official sources of data in scope.
  • Identifies inefficient business processes and drives improvements to maximize efficiency.
  • Identifies need for changes in metadata within domain. Implement changes to business definitions.
  • Monitors BI system to ensure proper performance and data integrity; identifies issues and works closely with the technical support team to provide appropriate solutions.
  • Participates as a member of key cross-functional working groups related to data quality, metadata, and the Company's Data Governance representing the data domain, if required.
  • Performs other duties as assigned.
  • Protects organization's value by keeping information confidential.
  • Provides input into domain data budget, including defining annual budget for data-related initiatives, managing budget allocation and tracking budget utilization.
  • Supports and maintains the BI architecture by understanding the interaction of business processes with data entities/elements and ensures the integrity of the BI system.

  • Bachelor's Degree; Finance, Economics, Computer Science, Mathematics/Statistics, Management Information Systems, or other equivalent field, or equivalent work experience
Work Experience
  • 3-5 years relevant reporting experience utilizing SAS and/or SQL
  • Proven experience in report development and remediation
Skills and Abilities
  • Ability to effectively handle multiple projects and tasks simultaneously in a deadline driven environment.
  • Ability to focus on details to ensure and maintain data accuracy.
  • Ability to multi-task and adhere to deadlines.
  • Ability to work independently and as part of a team.
  • Demonstrated experience preferred in monitoring and/or escalating data quality issues until resolution.
  • Knowledge of data management best practices.
  • Strong knowledge and practical experience using Microsoft Excel, Access, and SQL.
  • Strong verbal and written communication skills.
Physical Demands
  • Minimal physical effort such as sitting, standing, and walking.
At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.
Employees desiring consideration should complete an online application, utilizing the appropriate process as subscribed by the posting entity. Employees should provide all pertinent information to support their candidacy.
To be considered eligible for internal posting, Santander employees must meet all of the following eligibility requirements:
  • Completion of at least one year of active service in Santander
  • Completion of at least twelve months in current position
  • Be in "Good Standing"
Please click here to see the full policy - 
Continue reading

About Santander USA

At Santander Bank, we want you to prosper. That’s why we treat you and your money with respect. Respect is shown in everything we do. From how we talk and listen, to how we act. Because it’s the little things that add up to bigger ones. Respect adds up.

Quick Apply

Sr. Specialist, Business Intelligence & Reporting