Santander USA
Part Time Teller, Bellingham, MA
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More information about this job


Location
Bellingham, MA
Employment type
Part-Time
Pay
TBD/year
Job description

As a member of Santander’s retail banking division you’ll help serve Santander’s retail and small business customers as part of one of the top banks in the United States based on deposits.  With principal presence in the northeast U.S., Santander’s retail division offers consumer and lending products to help our customers reach their financial goals.  Santander currently serves nearly 2 million retail customers and 5.2% of the 2.7 million small businesses in the US footprint have a transactional account with Santander Bank.

 

The Representative, Teller processes face-to-face Customer transactions for a variety of routine financial transactions

 

Responsibilities

  • Adheres to safe deposit box procedures/ operations and guidelines
  • Assists in exceeding service goals by minimizing Customer wait times and accurately and efficiently processing Customer transactions
  • Educates and engages Customers in conversations regarding their current and future financial needs and educates Customers about Bank products and services
  • Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel
  • Recognizes sales opportunities and cross-sells bank products by making quality referrals, meeting all assigned teller goals
  • Validates transactions for system or operational changes to ensure operational integrity and compliance to all  required regulations


  • Bachelor's Degree, or equivalent work experience;
  • 0-3 years; Cash Handling experience in a Retail or Banking environment
  • Ability to adhere to policies, procedures, and instructions of management
  • Ability to effectively ask questions and identify needs to enhance the customer relationship
  • Detail oriented with the ability to function in a fast-paced and changing environment
  • General Math skills
  • Superior customer service skills
  • Minimal physical effort such as sitting, standing, and walking
  • Actively seeks information to understand customer needs
  • Communicates clearly and precisely
  • Listens carefully and asks questions to clarify understanding
  • Displays a can-do attitude and willingness to learn
  • Proactively clarifies one’s tasks and responsibilities
  • Has basic understanding of organization’s flagship products and services
    Can identify the risk return of products and services
  • Learns about and diligently follows established risk management policies, processes and procedures
  • Learns new methods and procedures or modifies them to meet new standards Is positive about new approaches and methods resulting from change
  • Works effectively in team setting
  • Shows appreciation for others' help and lends a hand when needed to complete shared tasks
  • This is a Part Time position and the hours per week will generally be between 20 and 29 hours per week. The Recruiter for this position will be able to discuss the specifics of the schedule requirements and hours for the position. This is a non-exempt position eligible for overtime compensation calculated at 1.5 times your regular rate of pay for any hours worked over 40 hours per week, subject to all Santander policies and approvals regarding overtime
 

Employees desiring consideration should complete an online application, utilizing the appropriate process as subscribed by the posting entity. Employees should provide all pertinent information to support their candidacy. To be considered eligible for internal posting, Santander employees must meet all eligibility requirements.

  • Meet the qualifications posted for the positions they are applying for 
  • Apply online through the Company’s internal careers site for job posting
  • Complete 12 months of continuous service within your current position and be in good standing (rating 3 or better, not been placed on a performance improvement plan) 

Please click here to see the full policy: http://thesource.sov.gs.corp/assets/Internal-Recruitment-Guidelines.pdf

At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams.  We actively encourage everyone to apply.


About Santander USA
At Santander Bank, we want you to prosper. That’s why we treat you and your money with respect. Respect is shown in everything we do. From how we talk and listen, to how we act. Because it’s the little things that add up to bigger ones. Respect adds up.
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Part Time Teller, Bellingham, MA