Resource 1
Level II Windows Desktop and Laptop Support.
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Morristown / New Jersey
Employment type
Job description
  • Overall computer support for 100 plus employee firm.
  • Perform technical functions such as system analysis, user and server accounts management, and password resetting; evaluate software, create images, programming, provide users and technicians support, create alerts to notify team of new issues, update drivers, patches, software, etc. for the technicians’ server, support 3rd party vendor lab equipment/software, install and support client hardware/software for secure systems
  • Communicate and inform manager of issues (e.g., High Priority client requests, project/task/status, outstanding issues, research findings, procedural changes)
  • Prepare plans for the resolution of complicated computer problems.
  • Assess and document current site network, software and hardware configuration, and user requirements
  • Perform miscellaneous technical and administrative tasks in support of the LAN or PC environment
  • Update all documentation affected by change as directed.
  • Perform other related duties as assigned.Minimum Qualifications:
    • Must have experience working in a Law Firm.
    • Ability to evaluate the problem and either solve it or escalate it to the MSP.
    • Proven ability to work independently, be self-motivated and work efficiently.
    • iManage
    • O365
    • MAAS360
    • Mimecast
Requisition ID
About Resource 1
RESOURCE1 is a national provider of staffing, recruiting and executive search services. Our people truly set us apart. We have built a team of staffing specialists with over 50 years of recruiting expertise in Technology, Finance, Sales and Executive search. We take the time to understand your business environment and culture. This enables us to work with your team and develop a solid client profile to attract top talent. We create customized sourcing strategies and our experienced team identifies highly qualified candidates using our extensive database, our professional networks and referrals as well as by searching various social media marketplaces. Our goal is to become a seamless extension of your staff, working strategically to help drive down your recruiting costs and time-to-hire while improving the quality of your workforce.

Level II Windows Desktop and Laptop Support.

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