Allied Universal Corporate Careers
GSOC Administrative Supervisor
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  Closed for new applications

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More information about this job

Seattle / WA
Employment type
Job description

We are North America’s leading security services provider with over 200,000 phenomenal employees. At Allied Universal, we pride ourselves on fostering a promote from within culture.  There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team.  In fact, over 65% of our managerial positions are filled by internal candidates.

For all full-time positions, we offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more! We also offer part-time and flexible schedules!

Start your phenomenal career with Allied Universal today!

Job Description

GSOC Administrative Supervisor


  • Job Title: Administrative Supervisor
  • Department: Operations
  • Location: Seattle, WA
  • Employment Type: Full Time


General Statement About Job:

The GSOC Administrative Supervisor will support planning, program development, and information management initiatives for a Global Security Operation Center (GSOC). The GSOC Administrative Supervisor will oversee training and new hire development for their assigned shift. The GSOC Administrative Supervisor in coordination with the Quality Assurance team will gather and analyze GSOC and guard force alarm data. The GSOC Administrative Supervisor will liaise with regional security and facility leads periodically to benchmark data and contact information. 


The GSOC Administrative Supervisor will:


  • Manage datasets in use by security analysts and operators, including facility and employee data
  • Monitor a queue of information management requests to ensure all tickets are actioned within the Service Level Agreement (SLA)
  • Oversee training operations and employee development
  • Collaborate with internal and external stakeholders to ingest volumes of data, policy, and program points
  • Research and design actionable strategies for team toolset utility and exploitation, including the consideration of and onboarding of other programs and tools
  • Audit the functionality of third-party toolsets, and report to client and vendor leadership to enact solutions
  • Develop and deliver metrics, ensuring client milestones are achieved
  • Develop projects from inception through maturity, and author procedures and policies to maintain necessary toolsets


The GSOC Administrative Supervisor candidate should have:


  • At least one (1) year of experience (2 years is preferred) managing datasets, programs, or creating policies, preferably in support of a corporate security team
  • Associates Degree or higher (Bachelor's Degree preferred) or equivalent work experience
  • Superior proficiency with Windows-based computers, and strong technical acumen with the ability to integrate multiple software platforms
    • At minimum, working proficiency in SharePoint, Excel, and other Microsoft Office programs
    • Excellent written and verbal communication, ability to work independently and within a team
    • Exemplary critical thinking, analytical skills, and judgment

Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. With over 200,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information:


We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.





Requisition ID2019-335407
Requisition ID
About Allied Universal Corporate Careers
Our relationships with our employees and clients are at the heart of everything we do, each and every day. Our national reach and local presence covers the continent. Every day, over 200,000 Allied Universal security professionals head to work prepared to secure and care for the people and businesses in our communities. They are responsible for protecting more than 42,000 client sites across North America covering multiple specialty sectors such as Higher Education, Healthcare, and Corporate Campuses.

GSOC Administrative Supervisor

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