Livingston International
Entry Level Customer Service - Release Customs Analyst
  Closed for new applications
  Closed for new applications

This job is closed for new applications
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More information about this job

El Paso, TX
Employment type
Medical, Dental, Vision, 401K, Paid Time-Off
Job description

This position is responsible for the timely processing of client shipments, AES filings,  accurate classification and correct billing of all client shipments.  As a member of the Client Service Team, this position assists in ensuring that all entries are released, classified and billed accurately, on time and within LII service standards, to earn their clients’ complete satisfaction.

Key Duties & Responsibilities:

  • Ensures accurate and timely processing of shipments for a designated client base
  • Prepare entries
  • Creates customs entries through proper selection of client and client records, interpretation of documentation for all clients’ shipments, in a one-step process
  • Ensures correct value for duty is reported based on invoice details and terms of sale
  • In a professional manner, contacts client / carrier for missing documentation, information or instructions necessary to release a shipment.
  • Verifies documentation for release conditions and compliance.
  • Ensures that all Livingston International Business Rules are adhered to following special client instructions, Notes and Alerts and identifies those that have become outdated or ineffective, making recommendations for change.
  • Researches and responds to straight-forward requests for information in a professional manner
  • Prioritizes and completes work according to client demands, Customs requirements and Livingston standards
  • Meet or exceeds productivity and quality standards expected
  • Prepares and submits individual performance statistics
  • Assists in problem solving to complete entry summary and billing.
  • Participates fully with other team members in the day-to-day operation of the team, including setting priorities, organizing and scheduling work, coordinating with others, problem-solving and decision-making, participating in meetings and handling special projects/other duties as assigned


  • High School Diploma
  • Strong interpersonal and communication skills (both verbal and written).
  • Strong customer service orientation.
  • Strong organizational skills with the ability to meet tight deadlines.
  • Strong PC skills.
  • Ability to work in a fast-paced environment and to handle large volume of work.
  • Strong team player.

Shifts for this positions are 7:00 am - 3:00 pm or 3:00 pm - 10:00 pm.  Weekend work will be required

About Livingston International
North America’s number one company focused on customs brokerage and compliance, Livingston International also offers international trade consulting and freight forwarding across the continent and around the globe. With our U.S. headquarters in Chicago, Livingston operates along the U.S.-Canada border, with regional air/sea hubs in Los Angeles, New York and Norfolk. Livingston employs over 3,200 employees at more than 125 key border points, seaports, airports and other strategic locations in North America, Europe and the Far East.

Entry Level Customer Service - Release Customs Analyst